Privacy Policy
At Pixel Perfect Studios, located in Shoreditch, London, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. This policy is effective as of January 1, 2025.
Information Collection
We collect several types of information from and about users of our services, including:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when you book a session, subscribe to our newsletter, or contact us directly.
- Payment Information: When you make a purchase, we collect payment information, such as your credit card details or other payment method information. This information is processed securely by our payment processors and is not stored on our servers.
- Usage Data: We automatically collect information about your interactions with our website and services, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings. See our Cookies Policy for more details.
- Photography Project Details: If you engage with us for photography services, we collect and store information related to your project, including shot lists, preferred styles, and any other specifics you provide.
Data Usage
We use the information we collect for various purposes, including:
- Providing and Improving Services: To provide, maintain, and improve our services, including studio rentals, equipment hire, professional photography sessions, and post-production services.
- Processing Transactions: To process payments and fulfill your bookings.
- Communication: To communicate with you, respond to your inquiries, and provide customer support. This might involve sending you emails about booking confirmations, important studio updates, or special offers if you've subscribed to our newsletter.
- Marketing: To send you promotional materials and newsletters about our services, events, and special offers. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
- Analytics: To analyze website usage and trends, and to improve our website and services. This helps us understand how customers interact with our site and identify areas for improvement, ensuring we provide the best possible user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Personalization: To personalize your experience and provide content and features that match your interests and preferences.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption to protect sensitive data transmitted online.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
- Secure Payment Processing: We use trusted and secure payment processors to handle your payment information.
- Data Minimization: We only collect and retain the personal information that is necessary for the purposes outlined in this Privacy Policy.
Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the website to function properly and enable you to navigate our website and use its features.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and any errors you encounter. This information helps us improve the performance and usability of our website.
- Functionality Cookies: These cookies allow our website to remember your preferences and provide enhanced features.
- Targeting Cookies: These cookies are used to deliver targeted advertising and content based on your interests and browsing behavior.
You can manage your cookie preferences through your browser settings. You can choose to accept or reject cookies, or to be notified when a cookie is being placed on your device. Please note that disabling cookies may affect the functionality of our website.
For more detailed information about our use of cookies, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by Pixel Perfect Studios. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us at [email protected] or write to us at Pixel Perfect Studios, 123 Shoreditch High Street, London, E1 6JE.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "effective date" at the top of this policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Pixel Perfect Studios
123 Shoreditch High Street
London, E1 6JE
Email: [email protected]
Phone: 020 7946 0824
Our Data Protection Officer is Isobel Davies, who can be reached at the email address above.